We are there for you before it is urgent - that is our Service promise. Sensitive sensors detect the need for maintenance or repair of your BMW early. If the sensors identify anything out of the ordinary, you will be contacted.
BMW Roadside Assistance.
The BMW Roadside Assistance is available to you free of charge around the clock – 365 days per year. Contact us via the My BMW App or directly from your vehicle via iDrive in the BMW ConnectedDrive menu and experts will be there for you with competent assistance either by telephone or on site.
BMW Repair and Care.
Whether accident or cosmetic repair: You can trust the experts in our BMW Certified Body and Paint Shops. They repair any damage, major or minor, adhering to the highest quality standards and perfectly suited to your BMW.
BMW Service Video.
With the BMW Service Video, servicing is now easier. After you have brought your BMW to our workshop or we receive your BMW through our BMW Collect & Delivery Service, you will receive a message with the service video of your vehicle and a cost overview. As soon as you place the order for the services you have individually specified, BMW Service begins its work.
BMW vehicle checks and maintenance.
Our BMW experts work with innovative workshop technologies and Original BMW Parts. This ensures your driving pleasure and safety and that the value of your BMW is maintained. No matter if you are driving a new BMW or an older model.
BMW Technical Campaign.
The safety of our customers and products are of the utmost concern to us. This is why we continuously carry out quality control inspections. You can use the Vehicle Identification Number to check whether any recall actions currently apply to your BMW. In such cases, BMW will alert owners of the problem and will recall affected vehicles to an Authorised BMW Service Centre for a complimentary repairs..
BMW Teleservices makes your life more comfortable: If maintenance is required or in the event of a breakdown, your preferred BMW Service Partner receives all the relevant vehicle information and will then contact you to arrange an appointment. One requirement is that you must have registered your vehicle online in the BMW ConnectedDrive Portal and have nominated a Service Partner.
Genuine BMW Parts.
The best choice are Genuine BMW Parts. They have been specially developed, produced and intensively tested for your BMW. Whether new or remanufactured – Genuine BMW Parts offer the highest quality, ensure optimum performance and increase the resale value.